As a valued client of Simply Phillip Brown Event Services, we want to ensure that your event planning experience is as smooth and successful as possible. In order to achieve this, it is important that you communicate with us promptly and effectively throughout the planning process. We understand that everyone gets busy, but failure to communicate with us may result in delays or a halt in the progress of your event planning. We have had clients in the past whom we have had to repeatedly call or email in order to reach, which can significantly impact the timeline of your event planning. Therefore, we kindly request that you make time for us if any questions or concerns arise regarding your event. Your timely response will enable us to make every detail of your event a reality and ensure that it runs smoothly. In the event that we are unable to reach you after multiple attempts to communicate, we regret to inform you that we will be unable to service your event. However, we will gladly refund your deposit and recommend you to another event planning service that may be better suited to meet your needs. Thank you for your understanding and cooperation in this matter. We look forward to working with you to create a successful and unforgettable event.
